By Ramani Balakrishnan
The NEW ISO 9001:2015 could help your business in the following ways irrespective of size of business :
Leadership - will drive greater involvement to ensure employees are motivated towards the stated goals and objectives
Managing risk - Focus on organisational resources, risk-based compliance program will assist in identifying, managing, monitoring, and reducing the compliance risks key to your business.
Performance Measurement - Effective performance measurement and self-governance can result in higher levels of innovation, employee loyalty, and customer satisfaction; as well as superior financial performance.